Flex for utilities

Reduce delinquencies.

Empower customers with flexible payments.

As energy costs soar, Flex lets customers split their monthly utility bill into two same-month, interest-free payments. You receive upfront, on time revenue, reducing collections and churn.

Flexibility is the new standard of payment

As financial pressure mounts on households, offering payment options that reflect their reality is no longer a perk—it’s the necessary tool to stabilize your revenue and keep customers enrolled.

Energy costs are rising

Utility costs have surged 28.5% since 2020, with the average household now paying $362 per month on utilities.

Americans are struggling to keep up

U.S. households collectively owe $20 billion in delinquent energy bills—a figure 67% higher than pre-pandemic levels.

$20B paid in customer bills annually

47%

of customers report they would delay essential bills (like utilities) without flexible payments

$0

cost for providers to offer Flex

rating across iOS and Android App Stores

Utility providers get paid in full,when the bill is due.

Lower delinquencies

Prevent costly disconnections and reduce financial risk.

Boost operational efficiency

Save staff time and effort with automated, reliable payment collection.

Zero cost to your business

absolutely no fees or operational costs for providers.

How Flex works:

A win-win for providers 
and customers

For the customer

Customers make two payments to Flex—the 1st when bill is due and the 2nd later in the month.

For the utility providers

With Flex, payment is made in full, when its due. Get up and running in 24 hours, with zero technical lift.

How Flex works:

A win-win for operators and residents

Give your customers flexibility, control, and peace of mind that their essential services stay on.

Secure upfront, on-time payments with Flex.