Move-in

Frequently asked questions

Flex Move-in is a one-time service that lets you pay your move-in costs (like your security deposit, application fees, or first month’s rent) online with a US debit card. No need to get a cashier’s check or money order!

Currently, Move-in is only available at select Yardi properties. If you don’t see it yet, you can join the waitlist!

Step 1: Verify your move-in costs

Review the total amount due, including your security deposit, first month’s rent, and any fees.

Step 2: Pay online

Use your debit card to pay securely in minutes.

Step 3: You’re all set!

Your property is notified right away.

Flex charges a 1% fee based on your total move-in amount.
For example, if you’re paying $1,000 in move-in costs, the fee would be just $10–usually less than what you’d pay for a money order, and way easier.

No worries – Move-in is a separate product you can use to cover upfront move-in costs at your new place.

Just don’t forget to update your property info in the Flex app after you move.

Nope. Move-in isn’t a credit product, so your payment won’t show up on your credit report and it won’t impact your credit score.

Payments usually go through right away!

If your property doesn’t see the payment within 1-3 business days, our support team is here to help!

Only one payment can be submitted to the property management for Move-in. This means any differences will need to be settled with the property management.

  • If you overpaid your property management when using Flex Move-in, you will need to reach out to your property for a credit or a refund for the overpaid difference.
  • If you underpaid your property management when using Flex Move-in, you will need to pay the difference directly to your property management.

At this time, we can only accept US debit cards.

We cannot accept:

  • Credit cards
  • Prepaid cards
  • Bank accounts/ACH