Flex for broadband

Boost retention.

Stabilize recurring revenue with flexible payments.

Flex lets customers split their connectivity bills (internet, mobile, cable, and streaming) into smaller, same-month, interest-free payments. You receive upfront, on-time revenue, limiting collections stress.

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For sales presentation purposes only. Not an available product for consumers. An application and credit assessment are required. Customers may be responsible for a recurring monthly membership fee and a bill payment fee.

Flexibility is the new standard of payment

As financial pressure mounts on households, offering payment options that reflect their reality is no longer a perk—it’s the necessary tool to stabilize your revenue and keep customers enrolled.

Connectivity costs are rising

Since 2020, average broadband bills have jumped from $81 to $98/month (a 20%+ increase).
Source: www.usnews.com/press-room/consumer-insights-studies/2024-04-02/u-s-news-360-reviews-releases-2024-internet-service-provider-cost-and-speed-data

Affordability drives churn

53% of U.S. households report struggling to afford internet. Providers cite this non-pay churn as a top challenge, frequently leading to permanent subscriber loss.
Source: www.benton.org/blog/broadband-affordability-ongoing-challenge-low-income-households

$20B paid in customer bills annually

47%

of customers report they would delay essential bills (like utilities) without flexible payments

$0

cost for providers to offer Flex

  • 4.8

rating across iOS and Android App Stores

Connectivity providers get paid in full, when the bill is due.

Lower delinquencies

Prevent costly disconnections and reduce financial risk.

Boost operational efficiency

Save staff time and effort with automated, reliable payment collection.

Zero cost to your business

Absolutely no fees or operational costs for providers.

Lower delinquencies

Prevent costly disconnections and reduce financial risk.

Boost operational efficiency

Save staff time and effort with automated, reliable payment collection.

Zero cost to your business

absolutely no fees or operational costs for providers.

Lower delinquencies

Prevent costly disconnections and reduce financial risk.

Boost operational efficiency

Save staff time and effort with automated, reliable payment collection.

Zero cost to your business

absolutely no fees or operational costs for providers.

Lower delinquencies

Prevent costly disconnections and reduce financial risk.

Boost operational efficiency

Save staff time and effort with automated, reliable payment collection.

Zero cost to your business

absolutely no fees or operational costs for providers.

How Flex works:

A win-win for providers and customers

For the customer

Customers make two payments to Flex—the 1st when bill is due and the 2nd later in the month.

For the broadband providers

With Flex, payment is made in full, when its due. Get up and running fast, with zero technical lift.

How Flex works:

A win-win for providers and customers

For the customer

Customers make two payments to Flex—the 1st when bill is due and the 2nd later in the month.

For the broadband providers

With Flex, payment is made in full, when its due. Get up and running fast, with zero technical lift.

Give your customers the flexibility, control, and peace of mind that their essential mobile and internet services remain active.

Secure upfront, on-time payments with Flex.