Consumer Privacy Notice

Flexible Finance Servicing, Inc. (“Flex”)
Last Updated: 04/14/2022

FactsWhat does Flex do with your personal information?
Why?Financial companies choose how they share your personal information. Federal law
gives consumers the right to limit some but not all sharing. Federal law also requires
us to tell you how we collect, share, and protect your personal information. Please
read this notice carefully to understand what we do.
What?

The types of personal information we collect and share depend on the product or
service you have with us. This information can include:

  • Social Security number and income
  • Account balances and payment history
  • Credit history and credit scores

When you are no longer our customer, we continue to share your information as described in this notice

How?All financial companies need to share customers’ personal information to run their
everyday business. In the section below, we list the reasons financial companies can
share their customers’ personal information; the reasons Flex chooses to share; and
whether you can limit this sharing.

Reasons we can share your personal information

Does Flex
share?
Can you limit
this sharing?
For our everyday business purposes—
such as to process your transactions, maintain your
account(s), respond to court orders and legal investigations,
report to credit bureaus, or as otherwise permitted by law
YesNo
For our marketing purposes—
to offer our products and services to you
YesNo
For joint marketing with other financial companiesYesNo
For our affiliates’ everyday business purposes—
information about your transactions and experiences
YesNo
For our affiliates’ everyday business purposes—
information about your creditworthiness
NoWe don’t share
For our affiliates to market to youNoWe don’t share
For nonaffiliates to market to youNoWe don’t share
Question?Call 888-205-9407 or go to https://help.getflex.com/hc/en-us.
Who we are

Who is providing
this Privacy Policy?

This privacy notice is provided by Flexible Finance Inc. (“Flex”) 33 Irving
Place 3rd Floor, New York, NY 10003.
What we do

How does Flex protect
my personal
information?

To protect your personal information from unauthorized access and
use, we use security measures that comply with federal law. These
measures include computer safeguards and secured files and
buildings.

We restrict our employees’ access to your information so that it is only
accessible when they need it to do their work, and we require
companies that work for us to protect your information.
How does Flex collect
my personal
information?

We collect your personal information, for example, when you:

  • provide us your contact information
  • open an account, provide account information, login to your Flex account, or use Flex services
  • link your bank account, credit, or debit card to your Flex account

We also collect your personal information from others, such as credit
bureaus, affiliates, or other companies.

Why can’t I limit all
sharing?

Federal law gives you the right to limit only:

  • sharing for affiliates’ everyday business purposes— information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to
limit sharing. See below for more information on your rights under state
law.

Definitions
Affiliates

Companies related by common ownership or control. They can be financial and
nonfinancial service providers. Our affiliates include:

  • Flexible Finance Servicing, Inc.
Nonaffiliates

Companies not related by common ownership or control. They can be financial
and nonfinancial service providers.

Nonaffiliates that we share personal information include vendors that perform
services or functions on our behalf, and include credit bureaus, banks, security
vendors, and data management vendors.

Joint Marketing

A formal agreement between nonaffiliated financial companies that together
market financial products or services to you.

Our joint marketing partners include financial and property companies.

Other important information

For Alaska, Illinois, Maryland, and North Dakota Customers: We will not share personal
information with nonaffiliates either for them to market to you or for joint marketing without your
authorization.

California Residents: We will not share your information with non-affiliated third parties, except for
our everyday business purposes, for marketing our products and services to you, with your consent
(as required), or as otherwise permitted by law.

For Massachusetts, Mississippi, and New Jersey Customers: We will not share personal
information or share relationships with nonaffiliates either for them to market to you or for joint
marketing without your authorization.

Nevada Residents: We are providing you this notice pursuant to Nevada law. If you prefer not to
receive marketing calls from us, you may be placed on our Internal Do Not Call List by calling:
888-205-9407 or writing to us at 33 Irving Place 3rd Floor, New York, NY 10003.

Vermont Residents: We will not share your information with non-affiliated third parties, except for
our everyday business purposes, for marketing our products and services to you, with your consent
(as required), or as otherwise permitted by law. We will not disclose creditworthiness information
about you within or outside the Flex group except as permitted by law, unless we otherwise obtain
your consent.

For more information about how Flex collects your information, please review the Privacy Policy.