Reduce delinquencies & delight customers with Flex
Give your customers the option to split their monthly utility bill into two same-month, interest-free payments — while you get paid upfront and reliable, on-time payments—powered by Flex. Flex complements existing CIS and EBPP platforms.
Flex pays $13B in customer bills annually
of customers are interested in paying utilities on a flexible schedule
cost for operators to offer Flex
- 4.8
rating across 217k+ reviews on iOS and Android App Stores
Reliable, on-time payments—powered by Flex
Flex pays utility providers in full at the start of each month, eliminating uncertainty. Benefits include:
- Lower delinquencies: prevent costly disconnections and reduce financial risk.
- Boost operational efficiency: save staff time and effort with automated, reliable payment collection.
- Zero cost to your business: absolutely no fees or operational costs for providers.
Reliable, on-time payments—powered by Flex
Flex pays utility providers in full at the start of each month, eliminating uncertainty. Benefits include:
- Lower delinquencies: prevent costly disconnections and reduce financial risk.
- Boost operational efficiency: save staff time and effort with automated, reliable payment collection.
- Zero cost to your business: absolutely no fees or operational costs for providers.
Put utility payment on autopilot
Users pay their bill to Flex in two payments
Flex pays monthly utility payment on behalf of customer
Users pay their bill to Flex in two payments
What your customers get
- Flexible budgeting: split payments align with payday schedules for easier budgeting.
- Financial control: no long-term contracts, late fees, or penalties.
- Peace of mind: predictable, manageable payments each month.
Why now?
Utility costs are at an all-time high
Utility costs for the average American have risen by 28.5% since 2020.
Costs will continue to rise
According to the U.S. Energy Information Administration, retail electricity prices will increase across all customer segments in 2025.
Americans are struggling to keep up
U.S. households collectively owe $20 billion in delinquent energy bills. This is 67% higher than pre-pandemic levels (National Energy Assistance Directors’ Association).