Making rent flexible: How Sage Ventures streamlined operations with Flex
Sage Ventures, overseeing more than 4,000 units across Maryland, tackled this challenge by implementing flexible payments. After noticing a spike in delinquency rates and receiving numerous resident requests for more payment options, Sage trialed flexible payments in two communities. The success was immediate, with rapid adoption across their portfolio, including Class A assets.
The Flex Effect
$16,617
delinquent rent shielded
$2.2m
in on time rent paid (from the 1,170 bills we processed)
~5 hrs
saved per month per property manager
In this case study, you’ll discover how Flex enabled Sage Ventures to:
- Offer convenient split-rent payment options to residents
- Receive full rent payments upfront during rent week
- Reduce staff time spent on rent collection by ~5 hours per month
- Decrease delinquency rates across their portfolio
- Enhance the overall resident experience and drive retention
In this case study, you’ll discover how Flex enabled Sage Ventures to:
- Offer convenient split-rent payment options to residents
- Receive full rent payments upfront during rent week
- Reduce staff time spent on rent collection by ~5 hours per month
- Decrease delinquency rates across their portfolio
- Enhance the overall resident experience and drive retention
Flex reduces the burden on our operations team. Our assistant managers are now saving about 5 hours each month — time that was previously spent in persistent follow-ups with residents for rent collection. Adopting Flex has been instrumental in optimizing our business and resident experiences.
— Leora Strimber, Accounts Receivable Manager, Sage Ventures
Download the full case study to learn how Sage Ventures leveraged flexible rent payments to optimize their business and elevate the resident experience.
