.svg)
Boost NOI by making rent payments flexible
Flex Rent lets residents split their monthly rent into multiple payments, while you collect in full and on time, every month.
Flex is offered across 11.7 million+ units nationwide
Rising rent burdens are now an eviction and NOI risk
More residents are falling behind on rent payments, increasing collections pressure, eviction risk, and costly turnover. In a competitive market where concessions are eating into income, operators can’t afford to lose residents. Flexible payments give operators a way to protect NOI while keeping residents in their homes.
Evictions quickly erode revenue
A single eviction can cost up to $10,000, before accounting for vacancy loss, missed rent, and the time and expense to re-lease the unit. This can easily erase months of collected revenue.
Concessions are eating into NOI
23% of properties are offering concessions—the highest level in over a decade—reducing effective rent and putting pressure on NOI in a competitive market.
Why partners choose Flex
Keep residents current before delinquency compounds
When rent hits at a bad time, residents fall behind rather than ask for help. Flex gives residents a structured way to stay current before a missed payment becomes an eviction—protecting your occupancy rate, your cash flow, and your site team's time.
Get paid in full, on time—at no cost to you
You receive your full rent payment when it's due, every month. Flex handles the split on the resident side, with built-in reminders. When rent collection follows a consistent, automated cadence, you'll have more predictable cash flow and sharper forecasting.
Win new leases without giving away concessions
Flex gives you a differentiated leasing offer—one that attracts residents and improves ORA—at zero cost to your property, so you can compete without bending policy or risking NOI.
Flex works with your existing tech stack
Flex integrates directly with the largest property management systems in the country. This means no new workflows, no technical lift, and no disruption to how you collect rent today. Get up and running in minutes.
Explore all integrationsOver 3,000 property management companies trust Flex for on-time rent
70%
of the NMHC 2025 top 50 managers trust Flex
~5hrs
saved on rent collection tasks per staff per rent week*
$0
cost for operators to offer Flex
<24hrs
to get Flex live at your property
8
integrated PMS partners
*Based on a 2024 J Turner Research report in collaboration with Flex.
How Flex works: A win-win for operators and residents
Want to learn more? Explore case studies, research, and guides on using Flex as an operator.
Explore resourcesFor the property manager
Payment is made in full, when it’s due. Get up and running in under 24 hours, with zero technical lift.
For the resident
Approved residents make their payments to Flex: the 1st when the bill is due and the rest later in the month.
Join over 3,000 property managers who trust Flex for on-time rent
Request a live demo
Frequently asked questions
How does Flex work for properties?
Flex Rent allows residents to split their rent into smaller payments each month—while you receive the full rent amount up front and on time. Flex pays the full rent amount on behalf of the resident, then collects repayment from the resident separately. Once you complete a quick setup through the Flex Property Hub, Flex will send rent payments directly to your bank account.
How and when does my property get paid?
You receive the full rent payment at the start of the month, every month, once the resident has made their first payment. Flex advances the payment on the resident’s behalf, so your cash flow is never impacted by a resident’s payment schedule. Payment to the property is typically deposited within 2–5 business days after the rent due date.
How does Flex integrate with my property management software?
Flex integrates with the property management systems your team already uses, including Yardi, RealPage, AppFolio, Entrata, MRI, RentManager, ResMan & Aptexx. Once the Flex integration is configured to your database and applicable properties are enabled for Flex payments, Flex automatically syncs your resident roster, posts payments directly to resident ledgers, and keeps your records up to date—no manual exports, spreadsheet uploads, or changes to your existing workflows. Most setup takes 30 minutes or less of your team’s time, and Flex will guide you through each step. Find out more here.
Does offering Flex change how I collect rent today?
No. Flex works alongside your existing rent collection process. You collect rent the same way you always have and Flex handles the split on the resident side.
How much does Flex cost?
Flex is free for property managers and operators. Residents pay a monthly membership fee of $14.99 + 1% of their rent to use the service. Some operators choose to cover that fee on behalf of their residents as a leasing amenity. More details on the cost breakdown can be found here.
Do all residents qualify for a Flex account?
Residents are approved for a Flex account based on eligibility requirements. We run a soft credit check (that does not impact credit scores) in order to determine approval and credit line amount. Flex has high approval rates and is designed to serve a broad range of residents.
What happens if a resident doesn’t pay Flex back?
We know times can be tough, and we believe in going the extra mile to help people keep their commitments. Residents can contact support to make a payment plan request to help them pay back over time. If a resident is unable to pay us back, we handle all write-offs internally, and never pass this expense back to the property.
.svg)
.svg)
.svg)
.svg)
