Flex is offered across 11.7 million+ units nationwide
Rising rent burdens are now an eviction and NOI risk.
Cost Per Eviction
$10,000
Evictions quickly erode revenue
A single eviction can cost up to $10,000, before accounting for vacancy loss, missed rent, and the time and expense to re-lease the unit. This can easily erase months of collected revenue.
Concession Rate
23%
Concessions are eating into NOI
23% of properties are offering concessions—the highest level in over a decade—reducing effective rent and putting pressure on NOI in a competitive market.
Why partners choose Flex.
Keep residents current before delinquency compounds.
When rent hits at a bad time, residents fall behind rather than ask for help. Flex helps residents stay current before it becomes a missed payment or eviction—protecting your occupancy rate, cash flow, and your site team's time. A study found on-time rent payments were 3.0 percentage points higher at properties offering Flex.*
Get paid in full, on time—at no cost to you.
You receive your full rent payment when it's due, every month. Flex handles the split on the resident side, with built-in reminders. When rent collection follows a consistent, automated cadence, you'll have more predictable cash flow and sharper forecasting.
Win new leases without giving away concessions.
Flex gives you a differentiated way to market your property that attracts residents and improves ORA, at zero cost. A study found that properties offering Flex saw concession costs 0.6 percentage points lower as a share of rent revenue, with residents staying an average of 3.7 months longer.*
*Based on an independent 2026 MetroSight study of 488 properties.
Over 3,000 PMCs trust Flex for on-time rent.
70%
of the NMHC 2025 top 50 managers trust Flex
~5hrs
saved on rent collection tasks per staff per rent week*
$0
cost for operators to offer Flex
<24hrs
to get Flex live at your property
8+
integrated PMS partners
*Based on a 2024 J Turner Research report in collaboration with Flex.
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A win-win for operators and residents.
For the property manager
Payment is made in full, when it’s due. Get up and running in under 24 hours, with zero technical lift.
For the resident
Approved residents make their payments to Flex: the 1st when the bill is due and the rest later in the month.
Join over 3,000 property managers who trust Flex for on-time rent.
