Rescheduling your 2nd payment
Everything you need to know about rescheduling your 2nd payment with Flex.
Frequently asked questions
What is a repayment extension?
If you're on Flex's new pricing plan, you may have the option to schedule your 2nd payment for a date after the end of the current rent month. Your extended due date is specific to your account—you can find it on your billing statement.
How do I schedule my 2nd payment after the end of the month?
Contact our support team and we'll update your repayment date for you. Keep in mind:
- Your new date must be on or before the due date shown on your billing statement
- Your 2nd payment won't automatically move — you need to contact us to make the change
Can I use Flex next month before I've made my 2nd payment?
No. Your 2nd payment must be completed before you can use Flex to submit rent for a future month.
What happens if I miss my due date?
If your 2nd payment isn't completed by the due date on your billing statement, your account may be suspended and you will not be able to use Flex until your balance is paid.
Learn more: What happens if your account is suspended