Flexible Rent Support
Flex partners with trusted nonprofits and mission-driven organizations to help renters access more flexible ways to pay rent. Eligible renters will receive a waiver of the Flex monthly membership fee the next time they split their rent with Flex.
Confirm your eligibility
Enter the email address that is or will be used to create a Flex account.
Next steps: New users will continue to sign up for Flex. Existing users will be directed to the Flex app.
Your submission has been received!
Frequently asked questions
What is Flex Rent?
Flex Rent is a Flex product that gives you access to a credit line so you can split your rent into two smaller payments instead of paying it all at once. Your rent gets paid directly to your property, and you repay Flex in two payments during the month. This setup gives you more control over your budget, helps you avoid late fees, and makes managing your monthly cash flow simpler. All applications are subject to credit approval. Positive payment history and account information may be reported to national credit bureaus.
Why is Flex offering this support?
Flex was built to give renters more control over their cash flow. This partnership program is part of our ongoing commitment to support renters during moments of financial uncertainty and deliver value to mission-aligned organizations.
Who is eligible?
Renters that are referred to this page by a Flex partner organization. If you were not referred by a Flex partner, then you will not receive the monthly membership waiver.
How does the membership fee waiver work?
New users: After signing up through the landing page and completing verification, the waiver will be automatically applied when you make your second payment. All applications are subject to approval. Eligibility and terms may vary.
Existing users: You must verify your status through the landing page so we can apply the waiver to your next rent payment.
What if I already use Flex?
You are still eligible to receive the waiver if you are referred to this link by a Flex Partner. If you are experiencing issues with the product, reach out to us through the Flex app. We're here to help and can review potential support options.
Can I use a personal email for my Flex account?
Yes.
Is this a loan?
Yes, it is an unsecured line of credit issued by Lead Bank. Flexible Rent is a Flex product that gives you access to a credit line so you can split your rent into two smaller payments instead of paying it all at once. Your rent gets paid directly to your property, and you repay Flex in two payments during the month. Flex has built-in consumer protections to keep costs predictable: there are no late fees, no compounding interest, and no loan stacking. Standard Flex terms apply, and all applications are subject to approval.
Does this affect my credit or membership status?
Flex can help you build credit history through optional rent reporting, which is included in your membership. Flex reports on-time rent payments to TransUnion and may report to other major credit bureaus in the future. Flex will never report anything other than on-time payments.
You can learn more about rent reporting here.
Who can I contact for help?
If you have questions about eligibility, the waiver, or your account, reach out through the Help Center in the Flex app or visit help.getflex.com.