AutoPay Recurring Electronic Payment Authorization

In this AutoPay Recurring Electronic Payment Authorization (“AutoPay Authorization” or “Agreement”), the words “we,” “us,” and “our” mean Flexible Finance, Inc. (“Flex”), including its subsidiaries, affiliates, agents and assigns. The words “you” and “your” mean the customer enrolling or enrolled in the Flex Line of Credit and who accepts the terms of this Agreement. This AutoPay Authorization supplements your Credit Line Agreement and Flex Terms and Conditions with the following terms:

AutoPay Account

You authorize us to initiate recurring electronic debits to the account you have specified in the application, or any substitute account you later provide (your “Account”).

Authorization for Initial Payment.

You authorize Flex to charge an amount equal to one-half (½) of your estimated rent amount (provided in the application or subsequently updated), to your Account on or about the last day of the calendar month (such charge an “Initial Payment”). Flex also charges a .75% processing fee. These charges will initially reflect as a debit authorization or hold of funds on your debit card. Flex will directly pay your entire rent amount to your rent portal or property manager on your behalf by combining your Initial Payment with funds from your Flex Line of Credit. If we are unable to directly pay your rent amount to your rent portal or property manager, we will release the debit authorization and your Initial Payment will be returned to you. 


Authorization for Line of Credit Repayment.

You authorize Flex, on behalf of Blue Ridge Bank, N.A. and its assignees, to charge the remaining ½ of your estimated rent amount (provided in the application), to your Account on or about the 20th of each month, or your rescheduled day within the month. Flex also charges a .75% processing fee.


Authorization for Monthly Membership Fee.

You authorize Flex to charge a monthly membership fee of $14.99 to the linked Account on or about the 15th of each month. To access a Flex Line of Credit, you must pay a monthly membership fee.  The monthly membership fee is $14.99, but you may be charged less if you meet certain conditions. You must notify us that you wish to cancel your Flex Line of Credit within three (3) days from the mailing or delivery date of the billing statement on which the fee is billed.  The cancellation will take effect the day after the last day of the current month and your Flex Line of Credit will be closed in accordance with your Credit Line Agreement and the Flex Terms and Conditions.


Authorization to Vary Amounts.

You authorize us to charge the full amount of your rent obligation.  You acknowledge and agree that the amount charged may vary month-to-month due to variations in rent and utilities amounts.  You authorize us to vary the amount of any payment so long as such payment; provided, however, that Flex will not charge an amount greater than 125% or less than 75% of the pre-authorized amount without your prior authorization in each instance.  If any payment is more than 125% of the amount authorized or less than $300, we will provide you with notice prior to making such payment.


Authorization to Correct Errors or Combine or Modify Payments.

If we make an error in processing an electronic debit, you authorize us to correct the error by initiating an electronic credit or debit to the Account in the amount of such error on or after the date such error occurs. You authorize us to verify the payment and Account information that you have provided to us. If you make a typographical error in providing us with such information, you authorize us to correct the error upon receiving corrected information from you or your financial institution. Instead of or in addition to any electronic debits described above, you authorize us to initiate electronic debits to your Account for any amount and on any date that you subsequently direct by email or other method we make available. You authorize us to combine multiple electronic debits that we may be initiating on the same day to your Account into a single electronic debit.


Authorization to Initiate a Rejected Debit.

If any electronic debit is rejected, you authorize us to re-initiate as permitted by law and payment network rules. However, you agree that we are under no obligation to reinitiate any rejected debits. You understand that your financial institution may impose fees in connection with rejected debits, and you agree that we do not have any liability to you for such fees. If you know that an electronic debit will be rejected by your financial institution (e.g., because of insufficient funds), you should contact us immediately so that alternative arrangements can be made.


Third Party Fees.

In some cases your rent portal or property manager may charge you an additional convenience, processing, or service fee to pay your rent online (a “Third Party Fee”). These fees are not Flex fees. Usually these fees are small, between $2-$7.50. As a courtesy, Flex pays the third party convenience fees as part of your flexible rent amount. If Flex pays a Third Party Fee, Flex will add the Third Party Fee amount to your second payment, i.e., your line of credit repayment.


Revocation and Termination.

This authorization will remain in full force and effect until you notify us that you wish to revoke your authorization, a minimum of three (3) business days before the scheduled date of transfer in writing to [email protected] If we do not receive notice at least three (3) business days before the next scheduled debit, we may attempt, in our sole discretion, to cancel the next transaction. However, a late attempt to cancel may not succeed, and we assume no responsibility for our failure to do so. Please note that revoking this authorization will not cancel any payment that is initiated before your revocation becomes effective. Terminating this AutoPay Authorization does not affect your obligation to repay amounts due.

We may terminate your enrollment in recurring electronic debits at any time for any reason, including excessive returned payments, closed account, insufficient funds, etc. If you cancel this AutoPay Authorization or if we terminate electronic debits to your Account, you understand that you will be responsible for making your payments by another accepted payment method or you will be responsible for paying your property manager directly for your rent.

Revoking this authorization does not cancel your membership; however, you may cancel your membership in accordance with the Terms and Conditions by writing to [email protected]. Please see the Terms and Conditions for additional information, available at

We recommend that you retain a copy of this authorization for your records. We will either deliver a copy to you at your email address on file or make a copy available within the application.



You certify that you are the authorized user of this Account. You understand that this AutoPay Authorization is subject to applicable law and network rules. To modify your Account information or provide a new payment method, you must contact us and provide authorization to us to take payments from that account.